Monday, May 21, 2012
Typically, people consider coaching as a way to catalyze some type of change: change in career, change in behavior, change in business results and change in life satisfaction. Most often, coaching interventions involve employing an individual who serves as a coach to help facilitate that change, but what would it look like if individuals could coach themselves? More importantly, is it really possible for self-coaching to effect positive change?!
A self-coaching solution. That's what researchers (Kmiec, et. al., 2012) set out to discover in a recent self-coaching program with managers of a plastics manufacturing organization. Utilizing a quasi-experimental design, two groups of managers were formed: a control group, which received no self-coaching intervention; and an experimental group, which received the self-coaching intervention. The self-coaching intervention included: Five self-coaching skills that were taught to managers during a 90-day learning program, combining classroom and online instruction, on-the-job skills practice, journaling and peer interaction to learn, apply and develop a regular habit of employing self-coaching behaviors.
Did it work? The results showed that self-coaching did indeed affect positive change. Not only did the employees of the managers in the experimental group have significantly higher work engagement scores than the employees of the managers in the control group after the intervention, but the experimental group also saw an improvement in productivity that resulted in a 399% return-on-investment. In other words, for every dollar invested in the self-coaching program, the invested dollar was returned and another $3.99 was generated.
In this study, self-coaching worked! The data suggest that the managers practicing self-coaching created a more motivational work environment leading to increased work engagement and productivity in their line employees.
You can read more about the study in: Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI (ASTD, 2012).
1. Kmiec, J., S. Dugas, C. Gaudet, H. Annulis, M. N. McNeese, and S. Bush. (2012). Self-Coaching as a Catalyst for Work Engagement and a Positive ROI. In Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI. Alexandria, VA: ASTD Press: pp. 131-162.
|Lisa Ann Edwards|